Refund Policy and term of service
**Refund Policy**
Thank you for shopping at S V Fruits. We appreciate your business and want to ensure your satisfaction with every purchase. If, for any reason, you are not completely satisfied with your purchase, we're here to help.
**Refund Eligibility**
We offer refunds on products that meet the following criteria:
1. **Damaged or Defective Products:** If you receive a damaged or defective product, please contact us within [number] days of receiving your order. We will provide a full refund or exchange for the same product.
2. **Incorrect Items:** In the event that you receive the wrong item, please notify us within [number] days of receiving your order. We will arrange for the correct item to be shipped to you or provide a full refund.
**Refund Process**
To request a refund, please follow these steps:
1. **Contact Us:** Send an email to [email address] with your order number and a brief explanation of why you are requesting a refund.
2. **Return the Product:** If applicable, return the product in its original packaging along with any accessories or documentation that came with it.
3. **Refund Processing:** Once we receive your returned item, we will inspect it and notify you of the status of your refund.
**Non-Refundable Items**
Please note that certain items are not eligible for refunds, including:
- Perishable goods such as fresh fruits.
- Items that have been opened or used.
- Gift cards.
**Shipping Costs**
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
**Contact Us*
If you have any questions about our refund policy, please contact us at svfruits001@gmail.com
8368170792
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